We love to let our customers speak for themselves. Over 90% of our business is from repeat buyers or referrals. See for yourself what the Diamonds of Palo Alto experience means by reading the testimonials of just some of our satisfied customers.



“I'm not much of a diamond buyer but I'm certainly pleased with the work when you fixed my rings and the attention you gave me.”

-Brooklyn, New York

“We live abroad. Therefore the purchase was done through the Internet. I would not hesitate to do it that way again. Everything went smooth as silk."

-Houston, Texas

"Cannot say enough good things about your service and your product. In fact I will go so far as to say that yours is the best service I have ever received. Your Customer Care is very rare in today's world and you are to be commended. The ring is quite exceptional and brought a big smile to my fiance's cute face! I will definitely recommend you to all my friends and family members. Thanks so much! "

-Timonium, Maryland

"I'm just writing to thank you for all your help in this most important endeavor. Above all I appreciate your patience and your discretion in assisting me in keeping this ring a secret from my soon-to-be fiancé. It has been, to put it mildly, a nerve-wracking experience. I have greatly valued your advice on what type of ring to get, and most importantly your assistance in my being able to afford the ring at all. It is safe to say that I could not afford such a beautiful ring without your help, and so I don't know how to thank you for this except to express my heartfelt esteem for you as a businessman and a gentleman as well. You were even kind enough as to try to talk me out of a more expensive ring in favor of a more affordable one. In truth, this last semester at the University of Nevada-Reno was somewhat difficult after the expenditure of the ring, I realize it was well worth it."

-Fallon, Nevada

"I have purchased an engagement ring and wedding bands from Diamonds of Palo Alto in the past. I would like you to know that Bonita Meier has provided excellent service in answering my questions and assisting with additional requests and is genuinely helpful in suggesting additional pieces that my wife and I may enjoy. I look forward to using Diamonds of Palo Alto again in the future."

-Brooklyn, New York

"This was a repair to a dinner ring and I did not compare the price to other stores. You did the repair while we waited, and the experience was excellent in all respects. Thank you!"

-Longwood, Florida

"Thank You for all of your help. I simply adore my earrings. I look forward to visiting your store in Palo Alto!! "
" Thanks Again "

-Tucson, Arizona

"Dear Diamonds of Palo Alto:

My husband bought my engagement diamond from you over a year ago, we then decided to let you construct the setting as well. I know you had asked him to write a recommendation at that time, but my how time flies......anyway, I just wanted to let you all know that your craftsmanship and quality is exceptional, your prices are more than fair, and by the way, we live in Texas, so all business transactions took place over the phone, on the internet or by mail. You sent pictures of the diamond and the GIA certification over e-mail, we sent financial information and held our breath.

The diamond arrived (insured overnight mail) with all papers and GIA certification, we took it to a jeweler, had it inspected and appraised, when we told him how much we paid he assured us that we got a good deal. That's when we decided to let you create the setting too. We told you what we wanted the ring to look like, you made a mold, sent it overnight mail to let us inspect and approve it. We were included in every step of the process and I would highly recommend you to any of my friends or family.

As a matter of fact my cousin is thinking of getting engaged and I told him all about you. I'm very proud when I get compliments on my engagement ring by Diamonds of Palo Alto. Thank you so much for your professionalism and your beautiful craftsmanship"

-Dallas, Texas

 

"We had a great time buying earrings. Thanks and we'll be back for our future jewelry purchases."

-Beaverton, Oregon

"Thank you! I have already referred a friend to you who bought 2 rings."

-Houston, Texas

"Dollaya did a great job and produced a beautiful custom designed ring. Israel was also great in educating me on how to evaluate diamonds."

-Princeton, New Jersey

"Very satisfied. Receive many compliments."

-Hoboken, New Jersey

"Hi Israel! My wife loves her new diamond earrings. It was the perfect gift for our ten year annyversary. Keep up the great work!"

-Eugene, Oregon

"If anything, I would recommend giving even more information on the diamond. People like me love the "story" behind the jewelry I get. I really appreciate your professionalism and responsiveness."

-Philomath, Oregon

"Overall I am happy with the engagement ring I purchased. My fiance loves it and has received many praises on the ring. Everybody at DPA was very responsive to my requests, despite particular and demanding I was."

- New York, New York

"The pendant and wedding set are beautiful. I get compliments on them almost every day. Thank you for working patiently with me on the design."

-Nashville,Tenessee

"Hi folks, The ring you made for me has arrived, and I have to say i'm *stunned*. It is GORGEOUS! I commend you on your excellent craftsmanship and service. You can bet I will come back to you in the future, and if anyone asks me, I'll tell them to go straight to you. Thanks a trillion !"

-Scottsdale, Arizona

"Thanks for doing wonderful work for us -and also for adjusting and sizing the ring as needed. We are thrilled with how it turned out."

-Indianapolis, Indiana

"You're the Best! Thank you so much for everything."

-Honolulu, HI

"Thank you for three beautiful rings! You went above and beyond to give us what we wanted. First rate job!"

-Scottsdale, AR

"You were wonderful when we were picking out our wedding bands and my fiance had a great experience choosing my engagement ring with you. Thank you for everything and we will definitely recommend you to our family and friends."

-New York, NY

"I was very happy with my purchase. The tanzanite ring was beautiful and the call after my purchase was nice. I would buy from you in the future but have a few requests. 1)List more items on Ebay. 2)I like that you have your jewelry on your website, but there is no description or pricing listed. Sometimes it is difficult to see what stone it is, what carat weight, gold, etc. That would be really helpful, especially when buying high end items like jewelry."

-Sanford, NC

"Dear Israel, Thank you so much for your inquiry. I bought several items from you on EBay. The whole process was excellent. I miss you on EBay."

-Great Falls, VA

"Ebay purchase- Great buy w/ excellent service!"

-Chicago, IL

" Thanks Israel for all your help. Karline loves her ring!"

-Eagle Point, Or

" Overall the diamond looks great! I must say though, it was a bit nerve-wracking ordering it over the phone and not being able to see it. But when it got to my house, it was well worth the distance traveled and the price. Thank you for a wonderful stone. "

-Plain city, OH

" Myles and I moved up to Alaska after our wedding this summer. We'll be sending our friends in Palo Alto your way. We'd especially like to thank Shara Smith who spent a lot of time working with us. She was so friendly and helpful. Best wishes! "

-Anchorage, AK

" I'm a 4 time repeat customer. Each time I was very satisfied with my purchase. It's always a pleasure working with Israel. "

-Honolulu, HI

" Thanks for repairing my watch, very fast service (1 hour), very pleased! "

-Honolulu, HI

" It was a pleasure to meet you and do business with you, Israel. "

-Tucson, AZ

" Great quality service and competetive pricing. When I'm in the bay area, I know who I can trust with my jewelry needs. Thanks Israel and staff! "

-chicago, IL

 

Diamonds of Palo Alto • 261 Hamilton Avenue, Suite 320 • Palo Alto, California 94301 • USA
800.444.9912 toll free • 650.322.1200 phone • 650 322 0228 fax
email: diamonds@diamondsofpaloalto.com